Personal Information Protection Policy

Saritalk.com LLC. (hereafter, “we,” “our,” “us”) has strived to manage personal

information properly in recognition of the importance of social responsibility in the

operation of the online English conversation service “Saritalk” (hereafter, “this service”).

Provided here is our Personal Information Management Policy for the proper handling of

personal information by way of a system as well as voluntary rules commensurate with

our corporate philosophy and business activities, in compliance with the Act on the

Protection of Personal Information (hereafter, “Personal Information Protection Act”) as

responsibilities in order to properly manage personal information. We will strive to

protect information through encryption and other methods in order to protect the

privacy of customers who have used this service.

2. Security of personal information

We will take necessary preventive and corrective measures and conduct proper

management with respect to all personal information to protect against the loss,

destruction, alteration, or leakage thereof due to unauthorized access, theft,

misappropriation, or the like. We require third parties to undertake appropriate

management as well as contractual obligations to prevent leakage, further

provision, or the like of personal information except with your consent.

4. Continual improvement of compliance program

We will continually review and improve our Personal Information Protection

Compliance Program in response to changes in our business activities as well as

changes in the legal and social environment and IT environment of business.

Name of entity handling personal information

Saritalk.com LLC.

Matters concerning the collection of personal

information

We will collect the following personal information about you in providing this service.

Further, the following are examples and may not correspond to personal information

1. Information provided by you

○ Name, address, telephone number, email address, contact details, and

○ Information about credit card data.

○ Information about requests for registration or changes.

○ Information about the purchase of various products and services.

○ Information about shipping procedures and delivery of various products.

capable of identifying you including pre-orders, bids, and purchases of

various products or services as well as the history thereof, gift

applications, and when other transactions have been requested.

○ Information about subscriptions to our email newsletters and the like.

○ Information about verbal or written statements made when asking us

questions, participating in surveys or campaigns, reviewing our service,

and so forth, by means of telephone, email, or otherwise.

3. Information collected automatically when you visit our website

○ IP address and domain name.

○ Browser type and version, operating system and version, language used,

○ Device information (PC, mobile phone, smartphone, mobile carrier, model

information, unique identifier information, etc.).

5. Cookies

Cookies are files that record information like what pages you have visited for the

sake of efficient Internet usage. Saritalk uses cookies for the following purposes

to ensure that you have a pleasant experience using this website.

○ To improve Saritalk’s content and services.

○ To verify your information for license authentication of downloaded files

Cookies do not violate your privacy.

6. Further, cookies will never be used to collect your personal information. Please

ensure that cookies are always turned on when you use this service.

7. Use of third-party tracking systems

We use systems provided by third parties (Adobe SiteCatalyst, Google Analytics,

ClickTale) to analyze user trends.

Matters concerning purposes of use of retained

are as described below. However, addressee information and the like specified by you

and belonging to individuals other than yourself will only be used for the purposes

specified. In the event that we outsource specific functions, we may, after taking

protective measures, provide the relevant outsourcing contractor with your personal

information to the extent necessary to achieve a purpose of use. In the event that we

delegate provision or other functions regarding personal information to a contractor

selected according to our standards, we will manage and supervise to ensure the use of

appropriate controls as well as conclude a contract requiring the protection of personal

information.

Forms and purposes of use of personal information regarding retained personal

performance of other tasks necessary for transactions, mailing and sending

advertisements for our services and the like as well as those of other companies,

for transactions, mailing and sending advertisements for.

3. Telephone number

Personal inquiries, product shipping, payment, customer support, prevention and

investigation of and countermeasures against unauthorized use, performance of

messages for the user, provision to third parties.

5. Credit card information (name, number, expiration date)

Personal inquiries, payment, customer support, prevention and investigation of

and countermeasures against unauthorized use, performance of other tasks

necessary for transactions, notice of changes to our website.

6. Bank account information (name, account number, etc.)

Payment of advertising fees, proceeds, remuneration, and the like, customer

support, performance of other tasks necessary for transactions.

7. Official documents for identity verification or age verification (driver’s

license, insurance card, etc.)

8. Transaction details

Product shipping, payment, customer support, prevention and investigation of

Prevention and investigation of and countermeasures against unauthorized use,

responding to your questions or asking our own questions of you.

11. Any information voluntarily entered by you

Customer identification, provision of content from registration, provision to third

unauthorized use.

13. Any other information provided with your advance consent

Limited to analysis of service usage, service improvement, and as reference for

planning new services, as well as purposes of use indicated at the time the

information is collected.

We may collect and use personal information for purposes not provided above in the

planning of other individual services and the like. In such cases, we shall state and

announce the purposes of use on the page of the individual service or elsewhere and

use such information only for said purposes after obtaining the consent of the user.

Matters concerning procedures, etc. for requests for

about disclosure, correction, discontinuation of use, questions about purposes of use, or

the like (hereafter, “disclosure requests, etc.”) with respect to our retained personal

data, we will respond to the extent necessary and reasonable in accordance with these

Inquiry Guidelines.

Moreover, please be aware that we may refuse requests if such requests do not

conform to the Inquiry Guidelines.

For matters concerning the reception of inquiries about your information or complaints

and the like or if you wish to stop or delete your account, please contact customer

support.

Account Stop: We retain your data including lesson information in case you want to

Customer Support Email: support@Saritalk.com.

your consent in advance, except that such information may be provided in the following

situations. (Personal Information Protection Act Art. 23 Secs. 2 and 3)

1. If we receive a request pursuant to laws or regulations.

2. If problems contrary to the public interest would arise due to our refusal to

provide the information, and it is difficult to obtain your consent.

3. If our cooperation is necessary for a national government agency, local public

body, or contractor thereof to perform functions required by law, and it is likely

that obtaining your consent would impede the performance of said functions.

4. If it is necessary to exercise our legitimate rights.

Other matters